HOMEPAGE ROME BIKE TOURS TOURS BEYOND ROME BIKE RENTAL RESERVATION
 
RENTAL CONDITIONS 

How to rent a bike:

  • The minimum age required for hiring a bike is 18 years. For customers under this age the presence of an adult will be necessary to have them assume all responsibilities and to sign the responsibility form.
  • To rent a bike it is necessary to show a valid document (passport or identity card).
  • For the rental of our more expensive models the customer is required to provide their credit card details, purely by way of guarantee, and authorize TopBike Rental & Tours to charge to this card costs due to any damage, loss or theft of the bicycle and/or of the equipment rented, according to the wholesale price and inclusive of labour costs. Credit card details by way of guarantee are not required if the customer opts for a guarantee against theft (see below).
  • To rent our "basic" alloy models, we do not require credit card details.
  • It is possible to insure yourself against theft. The guarantee against theft optional limits the liability of the customer to an amount considerably lower than the wholesale price of the bike. In order to exercise the limitation of liability in the event of theft or loss of the bicycle the customer is required to produce a theft report obtained from the police or Carabinieri.
  • The photos of our rental bikes displayed on our website are only indicative and the bike you will receive will be effectively equivalent or superior to the model in the picture.

 

Return of the bike:

  • The return of the bike and the hired equipment will have to take place within the established time. The extension of the hiring period will be possible only with the approval of TopBike rental & Tours staff. The client will have to get in touch with TopBike Rental & Tours to determine a new delivery time; delays and extension will be liable to surcharge.
  • The overnight fee will be applied when the scheduled return of the bike is missed and is kept "over night" and returned the day after between 08.00 and 08.30 am, the cost of the fee is €3 or €5, depending on the model of the rental bike.
  • Rental time explanation: One Day of Rental is equivalent to our opening hours:
     
    8.30  -  20.00  in high season (April 1st - October 31st)
     
    8.30 - 19.00    in low season (November 1st - March 31st).
     
    If you return the bike before the established rental period is over, the cost of the rental will not be lowered.

 

&Responsibility:

  • The hiring of a bike involves the user to assume full responsibility of things, persons and the bike itself with its equipment. Upon renting the bike, the customer is required to sign a Responsibility Form, providing telephone number and email address.
  • Each hired bike includes an Abus “Varedo” U-lock with which it will be possible to secure the frame and the back wheel to a fastened structure. The user will have to use the U-lock every time the bike is left unattended, even for a brief stop. If the use of the lock and/or other equipment is not clear, the customer is responsible to ask the correct way of using it.
  • The client will have to pay repair and substitution costs in case of damage, loss or theft of the bike and/or the hired equipment according to wholesale price.

 

Reservations and payments:

- Reservation for rental bikes is not mandatory. However,we can only guarantee the avai-lability of a bike, when it is reserved up front.
  • Reservations can be made by filling in our online reservation form, through a tour opera-tor or travel agency or directly in our shop.
  • The reservation is considered to be complete upon payment of a 50% deposit, which must be made while reserving the bike.
  • The deposit can be paid by credit card, Pay Pal account, bank transfer or in cash at the shop.

 

Cancellation Policies:

  • If you must cancel your reservation, your cancellation fee will be determined according to the policy outlined below. Exceptions to our cancellation policy cannot be made for any reason, not even in case of terrorism, civil un-rest or personal emergencies.
    Days Prior to Rental Start Charges
       
    8 + days 15 euros administration fee, per booking
       
    0 - 7 days 50%

Special Conditions for rentals for the weekend of the Granfondo bike race (October 13th -14th 2018)

  • Bikes can be rented for a minimum 2 days only: Saturday + Sunday.
  • In case you cancel your booking 60 days or less before the weekend of the race, no refund of the deposit can be made.
  • In case you change the bike of your booking 60 days or less before the weekend of the race, no refund of the deposit can be made.
  • No refunds are foreseen in case of rain on the day of the race.

 

Disputes:

  • For all issues not provided for under the present terms and conditions, the regulations contained in Legislative Decree 111 of 17/03/1995, implementing the EEC Regulation 314/1990 and the law n. 1084 of 27/12/1977, shall apply
     
  • The Court of Rome will have jurisdiction over any disputes .
     
 
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TopBike Rental & Tours
Legal Address: Via Labicana, 49 – 00184 Rome (Italy) – Phone +39 06 4882893 – E–mail: info@topbikerental.com
Vat n. 07291430721 Autorization n. RU 6079 of 24/9/2012 – Public–liability Insurance n. 21747756798127 with Unipol Assicurazioni
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