Rental conditions

How to rent a bike

  • The minimum age for hiring a bike is 18 years, under which the presence of an adult will be necessary to assume all responsibilities.
  • To rent a bike it is necessary to show a valid document (passport or identity papers).
  • To rent our road bikes or "Vitesse" trekking bikes, customers are required to provide TopBike Rental & Tours with credit card details, for precautionary use only, and to authorize TopBike Rental & Tours to charge on the above credit card all eventual costs in case of damages, loss or theft of the bike(s) or the hired equipment according to wholesale price and comprehensive of labour.
    To rent all other models, we do not require credit card details.
  • Cancellation policy: Cancellation of reservations are not charged within the 30th day before the beginning of the rental period: 50% pre-payments are fully refunded. This deposit is due for cancellations in the last 30 days.

Return of the bike

  • The return of the bike and the hired equipment will have to take place within the fixed time.The extension of the hiring period will be possible only with the approval of Top bike rental & Tours staff; delays will be liable to surcharge.
  • The over night fee will be applied when the return of the bike is missed and is kept "over night" and returned the day after within 10.00, the cost of the fee is €3 or €5, depending on the model of the rental bike.
  • Rental time explanation: One Day Time: whenever from 10:00 to 19.00

Responsibility

  • The hiring of a bike involves the user to assume full responsibility of things, persons and the bike itself with its equipment.
  • Each hired bike comprises a padlock system with which it will be possible to secure the bike, wheels, saddle and helmet to a fastened structure. The user will have to use the padlock system every time the bike is left unattended, even for a brief stop.
  • The client will have to pay repair and substitution costs in case of damage, loss or theft of the bike and/or the hired equipment according to wholesale price.






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