HOMEPAGE ROME BIKE TOURS TOURS BEYOND ROME BIKE RENTAL RESERVATION
 

GUIDED TOURS CONDITIONS 

Responsibilities:

  • Guests are responsible for:
    choosing a tour that corresponds to their abilities, fitness level and state of health; arriving on time for the start of the tour; arriving at the point of departure with clothing and gear suitable to the time of year; respecting the laws and customs of Italy; following environmental guidelines and regulations while on the tour, in accordance with the tour leader's instructions; respecting the rights and privacy of other tour participants.
    An individual may be asked to leave a tour if the leader feels that the person's continuing participation may prove detrimental to the individual and/or his/her well-being, as well as the safety, enjoyment and well-being of other guests, including the tour leader.
  • It is the Guest's responsibility to make themselves aware of the content and level of difficulty of the tour prior to the tour start. Guests traveling with children are responsible for choosing a tour that corresponds to their child's abilities and interests. During the tour the adult guest is responsible for the children he/she is traveling with at all times.
  • Guests are not responsible for any theft of bikes or parts of bikes by a third party. This is the sole responsibility of TopBike Rental & Tours.
  • Guests are not responsible for any breakages or mechanical damage to the bikes, unless these result from the client’s inexperience or negligence.
  • Guests are responsible for any damage to their bikes or those of other participants caused by their inexperience or negligence. These damages will be charged to the guest.
  • TopBike Rental & Tours is not liable for bodily injury or damage to property as a result of (but not limited to): physical exertion for which a guest is unprepared; forces of nature; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; the adequacy of medical attention once provided.
  • TopBike Rental & Tours is not liable for any damage to third party property caused by the guest's negligence or cycling inexperience. For example: a fall off the bike against a car or the property of a third party is NOT the responsibility of TopBike Rental & Tours, if this was caused by guest’s inability to handle the bike or negligence when handling the bike.
  • TopBike Rental & Tours is not responsible for the loss or theft of a guest's personal belongings during the tour, both in and outside of the TopBike Rental & Tours premises.
  • By participating in a tour, Guests grant TopBike Rental & Tours their express permission to take photographs or make film recordings of the tours for promotional and commercial purposes, as well as approving, without financial remuneration, such use by third parties with whom TopBike Rental & Tours may engage in joint marketing.
  • "TopBike Rental & Tours" tours will only depart with a minimum of 2 participants. If, 48 hours prior to the tour start the guest is the only participant on a tour, TopBike Rental & Tours will contact the guest to offer an alternative tour to participate in. If the alternatives do not match the guest’s availability or interests the reservation may be canceled, and a full reimbursement will be provided.
  • In the event of rain customers may reschedule or cancel their booking and receive a full refund.

 

Reservations and payments:

  • Reservations can be made by filling in our online reservation form, through a tour operator or travel agency, or directly at our shop.
  • The reservation is considered to be complete and confirmed upon payment of a 50% deposit, which must be made while reserving the tour.
  • The deposit may be paid by PayPal account, by bank transfer or in cash at the shop.
  • Payment is due in full before the tour starts, including on the date of the tour.

 

Cancellation Policies:

  • If you have to cancel your reservation, your cancellation fee will be determined in accordance with the policy outlined below.
    Apart from cancellations due to rain, no exceptions can be made to the cancellation policy, even in the event of terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a tour early.
Days Prior to Tour Start Cancellation Charges
   
8 + days 15 € administration fee (per booking, not per person)
   
0 - 7 days 50%

Transfers:

  • You may transfer from one tour to another up to 7 days before tour departure without penalty, after which time the deposit is due. When transferring to a different date, or to a tour which costs more than your original booking you must pay the difference.

 

Disputes:

  • For all issues not provided for under the present terms and conditions, the regulations contained in Legislative Decree 111 of 17/03/1995, implementing the EEC Regulation 314/1990 and the law n. 1084 of 27/12/1977, shall apply.
  • The Court of Rome will have jurisdiction over any disputes
 
Close
 
TopBike Rental & Tours
Legal Address: Via Labicana, 49 – 00184 Rome (Italy) – Phone +39 06 4882893 – E–mail: info@topbikerental.com
Vat n. 07291430721 Autorization n. RU 6079 of 24/9/2012 – Public–liability Insurance n. 21747756798127 with Unipol Assicurazioni
© Copyright | TopBike Rental & Tours | Rome Bike Tours and Quality Bicycle Rental in Rome | All rights reserved | Legal Advice | Cookies Policy